Company Profile
Who we are, what we offer
Not the biggest - but one of the best
What we believe in
About the "s" word
What we've learned and why it matters to you
Our variety of products
Who we are, what we offer
There are a lot of life and A&H insurance companies in America. 1,620, at last count. So it's not hard to find an insurance company to talk to when you're ready to talk insurance.
What is hard is finding the right company. And that's where we come in. Back
Not the biggest -- but one of the best
We're certainly not the biggest company out there. But we're definitely one of the best. You might even say we wrote the book. Right now, we have more than 1.2 million insureds and over $2 billion life insurance in force. Five distinct product categories that provide everything from life insurance to Medicare supplements and special risk coverages, such as K-12, college, and athletic insurance programs. And more than $180 million in rock-solid assets to back it up. If you were to use words like "unique", "versatile", and "flexible" (and yes, "mid-sized") to describe us, you'd be right on the money. Literally.
Since we were founded in 1936, we've benefited from the ongoing direction of the Holson family -- father to son to grandson. Not surprisingly, this consistent top-level leadership and management continuity give us a clear view of who we are and where we're going.
Back
What we believe in
We've made our business grow by doing things right for the past seventy years. We're small enough to get things done quickly, big enough to make things happen. And although each of our divisions sells different lines of coverage and uses different methods of distribution, we share a common belief in the basics.
For example, we believe in listening. We believe in being flexible, too. But we know our limits. We won't mislead you by telling you we can do something when we know we can't. And when we do tell you we can do something, you can be very, very sure we'll deliver the goods.
We believe that our variety of products and services can fill your specific insurance needs to help you get the best overall coverage from your insurance.
Finally, we believe that good people make a good insurance company. And we think our people are the best.
We have an experienced, aggressive management group. And nearly half our staff members have been with us at least five years (in fact, over 25% have been here ten years or more). This exceptional record of tenure means most of us are knowledgeable about the way our company works -- not just a little corner of it.
And it means that when you call us, the person on our end of the phone will be able to listen more intelligently, respond more effectively, and take care of your needs and concerns more quickly and efficiently. It's a great way to do business.
Back
About the "s" word
When we talk about service, we're talking about the real thing. We appreciate and respect our customers, and we take their concerns seriously.
That's why we go to great lengths to eliminate customer dissatisfaction, and why we make sure our Customer Service staff members are well-versed on all the issues that are important to policyholders.
It's also why everybody in the company, from our president on down, regularly participates in our ongoing Quality Customer Service Training program.
Because we pay such close attention to customers' needs and wishes, we're able to significantly reduce customer dissatisfaction caused by miscommunication -- or just plain thoughtlessness. But just to be sure we're all doing our jobs right, we regularly ask our customers to rate us on how we're doing and what we could do better. Mostly, they tell us they're very happy with us and our service. But when something's the matter, our customers are not shy -- they tell us what's wrong, in no uncertain terms. And we listen.
Then we take steps to fix the problem. Back
What we've learned -- and why it matters to you
Since our founding in 1936, we've learned a thing or two.
One of them is that cookie-cutter, one-size-fits-all policies don't always do the job. That's why you'll find that GTL has the right plan to fill your needs -- we can usually find an insurance plan that's right for you.
And we've learned that today's consumer wants a variety of ways to research insurance and get information, That's why we market our products through a broad spectrum of distribution channels, including direct response, general agencies and managing general agents, personal producing general agents, intercompany marketing, fronting arrangements, and joint ventures.
Whatever coverage you need, one of our divisions can make it happen. Our five major product categories offer a wide variety of coverages:
Back
Life Insurance. We offer mortgage term, whole life, and level term coverages.
Accident & Health Insurance Count on us for individual and group Medicare supplements, as well as specified disease plans for cancer, heart attack and stroke, and advantage plus.
Special Risk. We're one of the top ten providers in this market, and we offer a wide variety of medical and liability coverages at competitive rates - K-12 and college A&H programs, youth sports coverage, and coverage for special events.
Credit insurance. Offered by banks and auto lenders, credit life insurance, credit disability insurance, and single-premium life programs help consumers pay off bank or auto loans.
And finally,
Direct Marketing. We're offering The Lifetime Plan, a Senior Life insurance plan, and GreatStart, a juvenile life insurance plan, on-line for only $1 to start.
Back