To those of our policyholders impacted by recent severe natural disasters, please know that our thoughts are with you and we hope that you and your loved ones are safe.
At Guarantee Trust Life, we understand that during this difficult time you may be experiencing financial or displacement hardships that could have an effect on the insurance coverage you have with us. This webpage is intended to provide you with information on time extensions that have been granted by the agency regulating insurance in your state. States which currently have time extensions and / or other provisional allowances are listed below.
This webpage will be updated when additional time extensions are granted, or are deemed to have expired.
As always, we’re here to help. Please don’t hesitate to contact a Customer Service Representative at 1-800-338-7452 with any questions you have on your coverage. You can also contact our Customer Service via the link on the homepage of our website, www.gtlic.com.
California – Insureds Affected by Wildfires
In an effort to assist California residents affected by wildfires, we are taking action to communicate with our policyholders. We realize that you may have difficulty submitting your premium payment in a timely manner and are providing an emergency billing grace period from November 20, 2019 through January 19, 2020. A GTL Customer Service Representative can assist you by calling us at 800-338-7452. This billing grace period is available to residents statewide.
North Carolina – Insureds Affected by Hurricane Dorian
In an effort to assist North Carolina residents affected by Hurricane Dorian, we are taking action to communicate with our policyholders. We realize that you may have difficulty submitting your premium payment or claim-related information in a timely manner and are providing an extension for the time period from October 17, 2019 through December 16, 2019. A GTL Customer Service Representative can assist you by calling us at 800-338-7452. This extension of premium and claim submission timeframes applies to residents of the following counties: Beaufort, Brunswick, Carteret, Craven, Currituck, Dare, Hyde, Jones, New Hanover, Onslow, Pamlico, Pender, Tyrell, and Washington.